Open Flint's support messenger from Learn more about Flint, at the bottom of the left sidebar, just above your name. If the messenger is unavailable, use the email address below.
Ask a question
- Click Learn more about Flint at the bottom of the left sidebar.
- Click Help.
- When the messenger is available, it opens. Use its message option to ask your question. If a help-center tab opens instead, follow If the messenger doesn't open below.
This recording shows an older interface, including Groups and Settings & members. The Learn more about Flint › Help path is unchanged.
For written instructions without sending a support request, browse the help center.
Send feedback or a feature request
Click Learn more about Flint, then Feedback. When the messenger is available, that opens a new message — use it for ideas, feature requests, and anything that felt harder than it should have.
| You want to | Click |
|---|---|
| Ask a question or report a problem | Learn more about Flint › Help |
| Share an idea or a feature request | Learn more about Flint › Feedback |
If you're in the activity builder
The activity builder fills the screen and hides the sidebar, so it has its own Help button in the top right. It opens the same messenger.
If the messenger doesn't open
The messenger needs functional cookies to run. If those are turned off or the messenger is not ready, both Help and Feedback open our help center in a new browser tab instead. Opening that tab does not send a message. To enable functional cookies, click your name at the bottom of the sidebar and choose Cookie settings.
If you cannot use the messenger, email support@flintk12.com with your question or feedback.
You can also browse every article at any time in the help center.