Any messages sent in Flint that are flagged for self-harm will trigger email notifications. Self-harm moderators are the people who will receive these emails.
By default, the moderator of a workspace is the creator of the workspace and the moderator of a group is the creator of the group. Both the workspace moderator(s) and group moderator(s) will be emailed if a self-harm message is detected in a session within the group. If the session happens outside a group (e.g. with "Talk to Flint"), the notification will only go to the workspace moderator(s).
Some schools have added their other administrators or counseling staff as moderators. Here's how you can add or edit who at your school is receiving these emails.
Changing workspace moderators
In the sidebar, click on "Settings & members", then "Workspace settings".
Note: the "Settings & members" button will only be visible to workspace owners. Please contact your workspace owner to go through these steps or add you as an owner if you cannot see the settings option.
Edit the existing moderator email or add a new one
The default workspace moderator is the creator of the workspace. Any owners added to the workspace will not be added as moderators automatically.
Click "+ Add email" to add a new moderator email address. You can also overwrite the default moderator email by typing in the existing email box. Make sure to click "Update" to save any changes you make!
Changing group moderators
On the group page, click "Group settings".
The group settings are at the top of the page and may be nested in the three-dot menu.
Edit the existing moderator email or add a new one
The default moderator here will be the group creator. Any owners added to the group will not be added as moderators automatically.
For any self-harm messages flagged in this group, these group moderators as well as the workspace moderators will be emailed. You can also overwrite the default moderator email by typing in the existing email box. Make sure to click "Update" to save any changes you make!
